Configurable Setup:
- Order entry screen can be customized to hide or rename fields, mark fields as required and much more
- Various order types, including: quotes, recurring orders, subscription orders, Delayed Shipment orders, etc.
- Unlimited creation & entry of User Defined Fields (UDF)
- Entry and/or import of recipient lists for future orders
- Gift recipients, including gift messages
- Flexible pricing – including customer specific pricing, promotional pricing, catalog pricing, price breaks, etc.
- Discounts of BOGO, % off, $ off and/or incentive/promotional items can be applied to orders based on customer class or promotions based on the quantity or total dollars of the order
Order Management Features:
- Handles B2B and direct-to-consumer orders across multiple companies in a single centralized database & application
- Supports orders w/ multiple recipients whether marked as a gift recipient or not
- Supports one or more shippers and/or shipping methods per order
- Provides handling for multiple payment processors including credit card tokenization
- Integrated with Avalara for tax calculation & address verification
- Tracking of lost demand as well as other changes to an order
- Supports real-time reserve of Inventory
- Ability to add comments & set follow-up reminders on orders
- Automated emailing of notices to customers including: Order Confirmations, Return Acknowledgments, Release Notifications & Shipment Confirmations
- Ability to issue and track refunds & returns from a single order management screen
- Supports copy and/or reshipment of previous orders
- Includes the ability to define specific rules or conditions that will trigger an order to be held for review and/or special handling
- Order Import API which allows any 3rd party to import orders directly into the application
- SPS Commerce Integration for purchase order and drop ship fulfillment
... and MUCH more. Contact Us for more information.