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Order Management (OMS)

Configurable Setup:

  • Order entry screen can be customized to hide or rename fields, mark fields as required and much more
  • Various order types, including: quotes, recurring orders, subscription orders, Delayed Shipment orders, etc.
  • Unlimited creation & entry of User Defined Fields (UDF)
  • Entry and/or import of recipient lists for future orders
  • Gift recipients, including gift messages
  • Flexible pricing – including customer specific pricing, promotional pricing, catalog pricing, price breaks, etc.
  • Discounts of BOGO, % off, $ off and/or incentive/promotional items can be applied to orders based on customer class or promotions based on the quantity or total dollars of the order


Order Management Features:

  • Handles B2B and direct-to-consumer orders across multiple companies in a single centralized database & application
  • Supports orders w/ multiple recipients whether marked as a gift recipient or not 
  • Supports one or more shippers and/or shipping methods per order
  • Provides handling for multiple payment processors including credit card tokenization
  • Integrated with Avalara for tax calculation & address verification
  • Tracking of lost demand as well as other changes to an order
  • Supports real-time reserve of Inventory
  • Ability to add comments & set follow-up reminders on orders
  • Automated emailing of notices to customers including: Order Confirmations, Return Acknowledgments, Release Notifications & Shipment Confirmations 
  • Ability to issue and track refunds & returns from a single order management screen
  • Supports copy and/or reshipment of previous orders
  • Includes the ability to define specific rules or conditions that will trigger an order to be held for review and/or special handling
  • Order Import API which allows any 3rd party to import orders directly into the application
  • SPS Commerce Integration for purchase order and drop ship fulfillment


... and MUCH more.  Contact Us for more information.

CONTACT US

Natural Solutions, LLC

7301 E 90th St, Ste 110, Indianapolis, In 46256

317-596-1215  •  sales@naturalsol.com


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